£839.94
134 Reviews
Here at CHIMELLA we are so confident that you will love of our fantastic product that we offer our Gold Stamp Service of a 14 day money back guarantee to all of our customers.
If you find that your CHIMELLA does not meet your expectations we offer a full refund to you if the product is returned to us within 14 days from the date of purchase and in an good resaleable condition.
If you find that you have bought the wrong size CHIMELLA for your chimney do not worry as we are here to help. All you need to do is let us know what size you need, return your CHIMELLA to us and we will send you out the correct size after taking payment for the difference. Easy.
We pride ourselves on our high levels of customer service and feel that when you are buying the best you deserve the best so your whole experience of buying from CHIMELLA should be as good as our product – smooth, efficient and pleasurable!
I bought an umbrella from you in 2013 at the Home Building & Renovation show and have been extremely pleased with the product, unfortunately whilst removing it to clean it I managed to break the handle, on my return to the show this year I was extremely pleased after explaining my mishap, you kindly gave me a replacement handle free of charge even though I was prepared to pay for it.
It is so nice to deal with a company who take great pride in their product and provide an excellent customer service and can highly recommended.
Outstanding Product! – we have a large 27m2 listed living room and large fireplace, couldn’t heat the room well with central heating, and once warm it lost its heat within the hour of turning the heating off. Not any more… the chimella is amazing! the room heats in a quarter of the time and stays warm for hours. Anyone who has a chimney MUST get one, it will pay for its self within the year; and it really is easy to use. I really can’t praise the product enough.
Simons after care and support is exemplary – buy with confidence; five stars!
I was searching the Internet for a product to reduce draught that was coming through my chimneys, and came across the Chimella. It looked much stronger than the other products I had seen, so I decided to enquire.
I was not sure which size Chimella to purchase and I contacted Simon and he promptly returned my call. We are located in the same area, and Simon kindly came to my home to do the installation.
I purchased two Chimellas for the living and dinning rooms, which were extremely cold.
The rooms are warmer and has reduced the need for the heaters to be on unnecessarily.
This is an excellent product and it does as it says, and I highly recommend it. Simon provided a 5 Star customer service, which is extremely hard to find these days.
If you need a draught excluder that works, this is the one. Don’t delay purchase yours today!
Simon, I wish you continued success with this product.
