Chimney Umbrellas are Brilliant and have totally transformed our Home. After seeing the Chimella demonstration at a homebuilding show I was blown away at how good it is but was a bit skeptical at how much of a difference it would make to justify the cost. Well no problem there as the difference to our 3 Victorian fireplaces was instant.

We have never sat in the front room without a jumper on and we could feel the difference immediately. More fool me for being a skeptic. You get what you pay for and the product is absolutely top quality.

Customer service is amazing too. I sent a question about our rear fireplace and had a call from Si within 10 minutes. He then offered to do a video call and gave us all the advice we needed to fit the Chimella.

Every company should treat you like this but unfortunately the amazon culture is ruining our experiences with good old fashioned valued companies like Chimella.

Great Product which isn’t cheap but you get what you pay for and with its long life of over 10 years it is great value for money. chimellas are way better than the cheapo chimney balloons and the old moth infested sheep that kept falling out.

all the best

M&S

I can not recommend this product and this company enough. After an awful year and spending much more time in doors I really started to noticed the cold drafts in our house and realised they were coming from the chimney.
After a google search I came across the amazing chimella. Unsure of my chimney sizing I sent a quick email to chimella and within 5 minutes I got a call back and asked if I wanted to FaceTime so that Si could have a look at the fireplace. Unbelievable service and gave me total confidence so after ordering 3 large chimella I was even more surprised that they turned up the very next day.
Well…service aside what an amazing product. The quality is unreal and the packaging is top quality. I think the old saying of ‘you get what you pay for’ is certainly true here. As instructed by Si I watched the videos first (which I highly recommend) but the difference once fitted was like night and day. Honestly I kid you not I turned off my heating as the house was getting too hot!
It has been a totally refreshing experience dealing with chimella and I am glad to say I that I have eventually found something that actually does what it says on the box.
Wish you all the best in the future with your great product.

Malan Chapman, Tamworth

I am contacting you to express my gratitude for the help you gave me with regards to what I had thought was a faulty product (After 2 years)
I had purchased 2 x Chimella after seeing them on Dragons Den and felt it was time to give them a clean
To cut a long story short .I had problems with one of the units and called the contact number. I left a message and was delighted to get a call back soon after from Simon himself who after explaining my problem and his knowledge we soon resolved the issue and the unit ( which we established was not faulty ) is now back in service
I am grateful for the time and help given to me.
I was already very happy with the product and I am now also very satisfied with the company and the aftersales support
Its good to know that you can shop with confidence
5 Star product with 5 Star aftersales.