£1,019.94
134 Reviews
Here at CHIMELLA we are so confident that you will love of our fantastic product that we offer our Gold Stamp Service of a 14 day money back guarantee to all of our customers.
If you find that your CHIMELLA does not meet your expectations we offer a full refund to you if the product is returned to us within 14 days from the date of purchase and in an good resaleable condition.
If you find that you have bought the wrong size CHIMELLA for your chimney do not worry as we are here to help. All you need to do is let us know what size you need, return your CHIMELLA to us and we will send you out the correct size after taking payment for the difference. Easy.
We pride ourselves on our high levels of customer service and feel that when you are buying the best you deserve the best so your whole experience of buying from CHIMELLA should be as good as our product – smooth, efficient and pleasurable!
I bought an umbrella from you in 2013 at the Home Building & Renovation show and have been extremely pleased with the product, unfortunately whilst removing it to clean it I managed to break the handle, on my return to the show this year I was extremely pleased after explaining my mishap, you kindly gave me a replacement handle free of charge even though I was prepared to pay for it.
It is so nice to deal with a company who take great pride in their product and provide an excellent customer service and can highly recommended.
A few weeks ago I ordered a chimella from you. It arrived, I fitted it and only have one question: why didn’t I order one before!! It is fantastic. Whereas we could sit in the front room and our feet would always be cold this has now been completely eliminated. What a great product.
All the best for the future!
Paul Wood
Bought one of your chimney umbrellas at Grand Designs 2014, this made a significant difference to the amount of rubble and draft I was experiencing in my front room (where original fire hearth had been replaced with a gas installation); however, our Victoria flue system is quite convoluted and the model I got wasn’t blocking everything. Saw you again at Grand Designs 2015 and got the new larger version of the chimney umbrella, I’m delighted to say that not only can this be positioned far lower in the chimney shaft it hasn’t let a single piece of debris come through since I installed it a week ago and their is no draught at all. Money well spent.
