Wonderful service , prompt delivery ( and thanks Simon for the demo ). Simon even drove to my house to fit the product free of charge and give me a one to one demonstration. An ingenious product which works superbly.
Simon told me that i proberbly would need to turn my heating down after fitting. Foolishly i douted him and after about an hour i turned the heating off!!!! it now comes on briefly for 10 min in the morning and them stays off all day.
i can’t recommend this company and product enough and all the best for the future.

Hi Simon

I received the replacement canopy the other day and a big thank you for sorting this out on the phone for me and explaining what i had done, Great service. After having one last fire for the winter on Sunday when it was really cold and snowing I fitted it yesterday and my wife and I sat in the lounge last night agreeing that the room was noticeably warmer and also that for the first time since we moved here eleven years ago, there are no draughts coming through the cracks in the partition doors that we both sit in line with in different parts of the room.
Great Product…Great quality and a really great customer service and a very happy customer.

all the best

When it’s as cold as it is currently, you can almost feel the centrally-heated hot air being sucked up chimneys!

We have an extra-large Chimella which I was deploying only managing to break the handle! Aside from its brilliant products, the great thing about Chimella is that it is run by real people like Simon. Having spoken to him, within 48 hours we had a replacement handle. Now that’s is FIVE STAR service.

Every chimneyed house in the land should have a Chimella!

Many thanks

Simon