Customer Feedback

We had long seen a problem in heat loss in our lounge through our open fireplace. Seeing the Chimella at the Ideal Home Christmas show seemed to offer the solution and that is certainly what it has proved to be as we can really notice the difference when it is in place. There have been no problems with the fit and it is easy to remove and store away when the fire is in use.

We have had a problem with our fitment but an email, which brought a very prompt response, and a phone call later and the problem was solved so excellent service as well. Highly recommended!

Many thanks for all your help!

Great product fantastic customer service thanks very much. Good luck.

We received our Chimella as a Christmas gift and it proved so easy to use.  It seals up the chimney stopping drafts from coming down,  stopping warm air from going out and also stopping soot and other dust from being blown back into our living room.

We don’t have a fire every day so it means as soon as the fire has gone cold, we can pop in the Chimella and stop losing any more heat and reduce drafts in the house.

Without doubt it was one of the best Christmas Presents we received this year.

Thank you Santa !!

Dear Simon

I bought an umbrella from you on Sunday at the ideal home show. It’s great & has had a massive impact. It was very easy to put up, so thank you. A great idea & design!

Hi

We stopped by to see your stand at the NEC today. We wanted to make a point of saying thank you for your brilliant product!

Last year we saw you at the same show, you were just starting out but the Chimella was exactly what we were looking for and needed for our very draughty sitting room. We were so pleased to find a product that totally fitted our needs.

All through last winter we were able to enjoy our sitting room in a draught free environment. I wonder how many people realise how draughty an unlit gas fire can be? We haven’t worked out how much money we’ve saved, but we’re certainly sure that it’s an amount to be pleased with!

We think your product should be sold with every new chimney built and certainly available in all DIY stores. Thank you so much for your brilliant product and good luck with every thing for the future.

Regards